Privacy Policy

1. Information We Collect

When you use our website, contact forms, or booking system, we may collect the following information:

• Contact information: Name, email address, phone number
• Property information: Address and details of the property to be cleaned (provided during booking)
• Communication records: Messages you send us through our contact form, email, or phone
• Usage data: Pages visited, time spent on site, and referral sources (collected via analytics cookies)

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide cleaning estimates
• Schedule and deliver cleaning services
• Communicate with you about your bookings, service updates, and account information
• Improve our website and services
• Send occasional service-related communications (you can opt out at any time)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

• Service providers: Third-party tools we use to operate our business (e.g., booking platform, email service) — only as needed to provide our services
• Legal requirements: If required by law, court order, or governmental regulation

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. Our website uses HTTPS encryption for all data transmission. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. We use analytics tools to understand how visitors interact with our site, which helps us improve our content and services.

6. Third-Party Services

Our website uses third-party services including BookingKoala (for booking management) and Unsplash (for images). These services have their own privacy policies that govern how they handle data. We encourage you to review their policies.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, contact us at hello@quality-turn.com or call (737) 248-1602.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this privacy policy, contact us at: